Persistent Sentinel provides the following services with all of its software products:
System Audits & Site Assessments: Persistent Sentinel personnel have the experience and technical knowledge to provide innovative solutions. Through systems audits and site assessments, our trained professionals can provide the best solution that meets the specific requirements of each individual customer.
Product Customization & Integration: All of Persistent Sentinel’s software has been designed with an open architecture. This allows us to integrate with any type of security and surveillance system, and public safety system or hardware. We can also customize our software to meet each customer’s individual needs. This can include anything from user interface modifications to customized functionality.
Product Training & User Manuals: Persistent Sentinel provides comprehensive user manuals for all levels of operators, including systems administrators. In addition, Persistent Sentinel can provide on-site training and train-the-trainer training, and our training can be tailored to meet customers’ specific requirements.
System Maintenance, Support and Software Upgrades: Persistent Sentinel provides customer support throughout the life cycle of our solutions. Our software is continuously tested before it is installed to provide a stable security solution for our customers. If problems arise, Persistent Sentinel provides superior troubleshooting and support to solve the problem. We pride ourselves on developing new capabilities and provide customers with the most current available upgrade.